FAQs 

 

What is the difference between ShotPro S, ShotPro 2021 and ShotPro Standalone?
  • ShotPro S is the latest Subscription version.  It is the same as 2021 just renamed.  ShotPro Standalone is non subscription and the projects created with the S and 2021 version are not compatible with Standalone.  Future development will be done for ShotPro S.
What OS is required for ShotPro? 
  • -macOS  10.12 or newer.
  • -iOS  8.0 or newer.  
  • -Windows  7 or newer.
  • -Android  Ice Cream Sandwich or newer.
Do I have to buy another copy of ShotPro for Mac, PC or Android even though I purchased a copy for iOS.  
  • Yes, each platform is a separate purchase, unless you purchase the Standalone version of ShotPro.  One license can be used on Mac, PC or Android, however iOS is still a separate purchase since there is no  Standalone iOS version available.
What is the best way to get support?
Can I migrate my license to a different computer?
  • Yes.
How do I import a project into an iOS device?
  • You can AirDrop it.  Just zip the project first and then AirDrop it to your iOS device.  It will give you the option to open it in ShotPro. Also you can drag it in through iTunes, or use Dropbox.
How can I improve the resolution on Mac retina displays?  
  • There are several resolution switching apps available that can switch the retina mode to hi res mode.  Then you can use ShotPro's unique UI scaling feature to adjust the size of the interface.
Who is using ShotPro? 
  • ShotPro is being used all of over the industry! From Hollywood to Bollywood pros, to indie filmmakers, stunt coordinators, and anyone who wants to tell a story.